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Employee Surveys
The success of your business is inextricably linked to the commitment
of your employees. Companies are struggling to develop emotionally
committed workforces who will remain more loyal and productive.
Market Metrix rigorous research has identified the critical
dimensions that measure hospitality employees commitment and
the direct link to business outcomes.
Through our leading-edge technology, we make survey participation
easier for respondents and survey results more accessible and actionable
for managers. Our extensive database of benchmarks help organizations
quickly and accurately identify key strengths and potential opportunities
for improvement. Through our well-developed action planning support,
we help ensure that survey-related insights are translated into
organizational improvements. In addition, data from Market Metrix's
employee programs can be linked to Market Metrix's customer programs
to correlate customer and employee satisfaction and provide enterprise-wide
insights.
Our programs address the workplace environment, employee emotions,
personality and worker engagement. Results are securely disseminated
to staff and executives throughout your organization who can act
on that feedback, through real-time, interactive dashboards and
manage action plans to ensure that workforce concerns and opportunities
are addressed promptly and effectively.
Learn
more >>
Please review some of our latest thinking on employee satisfaction.
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Hotel & Motel Management
Why are some hotel employees so happy to come to work that their
positive attitudes are noticed by guests? How do managers succeed
in turning around low employee satisfaction? Can hotel managers
really move the needle on employee satisfaction? Read
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Hotel & Motel Management
The emotions a hotel employee experiences at work and the beliefs
he or she has about the overall company are the strongest drivers
of employee loyalty. An analysis of more than 4,000 responses
collected through Market Metrix employee surveys this year revealed
that certain aspects of the work experience have the biggest
impact on employee loyalty.
Read
article >> |
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