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News | » More

May 25, 2010
Hotel Satisfaction Takes Off, Airline Satisfaction Plummets
March 23, 2010
Market Metrix introduces “Advanced Analytics” for powerful data analysis over the internet

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Market Metrix, announces the addition of Advanced Analytics as a powerful add–on to Customer Metrix, the hospitality industry’s leading customer feedback system

Pioneering Solutions » Products

Customer Metrix™

#1 guest survey, analysis and service recovery system

Employee Metrix™

#1 employee survey, analysis and action planning system

Market Metrix Hospitality Index™

#1 benchmark database in the world

ReviewMetrix™     New

Use Trip Advisor reviews to improve your business

Advancing the Field » Research

Latest Thinking | » More

June 17, 2010
Casino Customer Attitudes and Behaviors
March 31, 2010
Las Vegas vs. Macau
video
January 13, 2010
What is more important than location in selecting a hotel?
November 12, 2009
Can an exciting casino experience change consumers’ current gloomy mood?
August 20, 2009
Handling Online Reviews–Best Practices

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